{"id":4379,"date":"2021-02-15T19:32:20","date_gmt":"2021-02-15T19:32:20","guid":{"rendered":"https:\/\/198.27.90.141\/?page_id=4379"},"modified":"2026-04-27T17:17:28","modified_gmt":"2026-04-27T17:17:28","slug":"politica-privacidade","status":"publish","type":"page","link":"https:\/\/gatefy.com\/pt-br\/politica-privacidade\/","title":{"rendered":"Pol\u00edtica de Privacidade e Cookies"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4379\" class=\"elementor elementor-4379 elementor-696\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e38f6c e-flex e-con-boxed e-con e-parent\" data-id=\"4e38f6c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c2b69b9 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"c2b69b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica de Privacidade e Cookies<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4e194d4 e-flex e-con-boxed e-con e-parent\" data-id=\"4e194d4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8aebe03 e-con-full e-flex e-con e-child\" data-id=\"8aebe03\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-84b0a59 elementor-widget elementor-widget-heading\" data-id=\"84b0a59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Pol\u00edticas<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d082ba5 elementor-nav-menu--dropdown-none elementor-widget__width-inherit elementor-widget elementor-widget-nav-menu\" data-id=\"d082ba5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;}}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-underline e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-d082ba5\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-33819\"><a href=\"https:\/\/gatefy.com\/pt-br\/politica-privacidade\/\" class=\"elementor-item\">Pol\u00edtica de Privacidade e Cookies<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-33822\"><a href=\"https:\/\/gatefy.com\/pt-br\/termos\/\" class=\"elementor-item\">Termos de Uso e Servi\u00e7o<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-d082ba5\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-33819\"><a href=\"https:\/\/gatefy.com\/pt-br\/politica-privacidade\/\" class=\"elementor-item\" tabindex=\"-1\">Pol\u00edtica de Privacidade e Cookies<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-33822\"><a href=\"https:\/\/gatefy.com\/pt-br\/termos\/\" class=\"elementor-item\" tabindex=\"-1\">Termos de Uso e Servi\u00e7o<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34c8e1f elementor-widget__width-inherit elementor-widget elementor-widget-table-of-contents\" data-id=\"34c8e1f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;exclude_headings_by_selector&quot;:[],&quot;no_headings_message&quot;:&quot;N\\u00e3o foram encontrados cabe\\u00e7alhos nesta p\\u00e1gina.&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_offset&quot;:120,&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;marker_view&quot;:&quot;bullets&quot;,&quot;icon&quot;:{&quot;value&quot;:&quot;&quot;,&quot;library&quot;:&quot;&quot;},&quot;headings_by_tags&quot;:[&quot;h2&quot;],&quot;sticky_on&quot;:[&quot;widescreen&quot;,&quot;desktop&quot;,&quot;laptop&quot;,&quot;tablet_extra&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;hierarchical_view&quot;:&quot;yes&quot;,&quot;min_height_laptop&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__header\">\n\t\t\t\t\t\t<div class=\"elementor-toc__header-title\">\n\t\t\t\tNavegue\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div id=\"elementor-toc__34c8e1f\" class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<i class=\"elementor-toc__spinner eicon-animation-spin eicon-loading\" aria-hidden=\"true\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28a1ef8 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"28a1ef8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\nSeja bem-vindo \u00e0 Gatefy. Esta Pol\u00edtica de Privacidade descreve como usamos e protegemos as informa\u00e7\u00f5es pessoais que s\u00e3o coletadas, principalmente, por meio do nosso website, gatefy.com. Este documento \u00e9 parte dos nossos Termos de Uso e Servi\u00e7o.\n<\/p>\n\n<p>\nAo utilizar o website ou nos fornecer informa\u00e7\u00f5es pessoais, voc\u00ea concorda com estes termos e condi\u00e7\u00f5es. Caso n\u00e3o concorde com eles, voc\u00ea n\u00e3o deve fornecer os seus dados e nem utilizar o website.\n<\/p>\n\n<p><strong>Esta pol\u00edtica foi atualizada pela \u00faltima vez em janeiro de 2020.<\/strong><\/p>\n\n<h2>Quem somos<\/h2>\n<p>\nA Gatefy \u00e9 uma empresa global com escrit\u00f3rios na Am\u00e9rica do Sul e na Am\u00e9rica do Norte, no Brasil e nos Estados Unidos, respectivamente.\n<\/p>\n<p>\nOs nossos produtos e servi\u00e7os est\u00e3o relacionados a solu\u00e7\u00f5es de ciberseguran\u00e7a e prote\u00e7\u00e3o de dados e informa\u00e7\u00f5es. Coletamos e usamos informa\u00e7\u00f5es pessoais com o objetivo de melhorar os nossos servi\u00e7os.\n<\/p>\n<p>\nTamb\u00e9m coletamos e usamos informa\u00e7\u00f5es pessoais em prol de nossos clientes, visitantes do website e empresas parceiras.\n<\/p>\n\n<h2>1 &#8211; Se voc\u00ea utiliza o nosso website<\/h2>\n\n<h3>Quais informa\u00e7\u00f5es e dados pessoais coletamos?<\/h3>\n<ul>\n  <li>Nome, e-mail, telefone e outras informa\u00e7\u00f5es fornecidas.<\/li>\n  <li>Nome da empresa, endere\u00e7o e dados relacionados.<\/li>\n  <li>Sistema operacional e plataforma.<\/li>\n  <li>Navegador.<\/li>\n  <li>Endere\u00e7o de IP.<\/li>\n  <li>P\u00e1ginas, produtos e servi\u00e7os acessados.<\/li>\n  <li>Erros.<\/li>\n  <li>Downloads.<\/li>\n  <li>Tempo de perman\u00eancia.<\/li>\n  <li>Tempo de resposta das p\u00e1ginas.<\/li>\n  <li>Data e hora das visitas.<\/li>\n  <li>Dados de intera\u00e7\u00e3o.<\/li>\n<\/ul>\n\n<h3>Como coletamos os dados?<\/h3>\n<ul>\n  <li>Quando voc\u00ea acessa o website.<\/li>\n  <li>Quando utiliza o website.<\/li>\n  <li>Quando preenche formul\u00e1rios.<\/li>\n<\/ul>\n\n<h3>Como usamos os dados?<\/h3>\n<p>\nUtilizamos os dados para melhorar sua experi\u00eancia, responder d\u00favidas, realizar pesquisas, coletar feedback e fornecer produtos e servi\u00e7os solicitados.\n<\/p>\n<p>\nQuando permitido por lei ou mediante consentimento, podemos enviar comunica\u00e7\u00f5es. Voc\u00ea pode cancelar a qualquer momento.\n<\/p>\n\n<h2>2 &#8211; Se voc\u00ea \u00e9 cliente, parceiro ou prospect<\/h2>\n\n<h3>Quais dados coletamos?<\/h3>\n<ul>\n  <li>Nome e e-mail.<\/li>\n  <li>Dados da empresa.<\/li>\n  <li>Informa\u00e7\u00f5es processadas nos servi\u00e7os.<\/li>\n  <li>Login e acesso.<\/li>\n  <li>Informa\u00e7\u00f5es financeiras.<\/li>\n  <li>Dados de uso.<\/li>\n<\/ul>\n\n<h3>Como coletamos?<\/h3>\n<ul>\n  <li>Aceite de contratos.<\/li>\n  <li>Contato via e-mail ou outros meios.<\/li>\n  <li>Uso dos servi\u00e7os.<\/li>\n  <li>Dados enviados por terceiros.<\/li>\n  <li>Presta\u00e7\u00e3o de servi\u00e7os.<\/li>\n  <li>Intera\u00e7\u00f5es com e-mails protegidos.<\/li>\n  <li>Informa\u00e7\u00f5es p\u00fablicas.<\/li>\n<\/ul>\n\n<h3>Como usamos?<\/h3>\n<ul>\n  <li>Fornecer e receber servi\u00e7os.<\/li>\n  <li>Marketing.<\/li>\n  <li>Melhoria cont\u00ednua.<\/li>\n  <li>Atualiza\u00e7\u00e3o de dados.<\/li>\n  <li>Compliance legal.<\/li>\n<\/ul>\n\n<h2>3 &#8211; Compartilhamento de dados<\/h2>\n<p>\nUtilizamos terceiros para operar nossos servi\u00e7os. Eles tratam os dados em nosso nome e n\u00e3o podem utiliz\u00e1-los para outros fins.\n<\/p>\n\n<ul>\n  <li>Bulldesk \u2013 marketing e vendas.<\/li>\n  <li>Pipefy \u2013 marketing, vendas e suporte.<\/li>\n  <li>Movidesk \u2013 chat e suporte.<\/li>\n<\/ul>\n\n<p>\nTamb\u00e9m podemos usar terceiros para infraestrutura, organiza\u00e7\u00e3o de dados e gest\u00e3o do neg\u00f3cio. Informaremos ou solicitaremos consentimento para novos usos.\n<\/p>\n\n<h2>4 &#8211; Transfer\u00eancia internacional de dados<\/h2>\n<p>\nOs dados podem ser processados em outros pa\u00edses com legisla\u00e7\u00f5es diferentes. Adotamos medidas para garantir seguran\u00e7a e conformidade.\n<\/p>\n\n<h2>5 &#8211; Cookies<\/h2>\n<p>\nCookies melhoram sua experi\u00eancia. Voc\u00ea pode gerenci\u00e1-los no navegador, mas isso pode impactar o uso do site.\n<\/p>\n\n<ul>\n  <li>Prefer\u00eancias.<\/li>\n  <li>Compartilhamento social.<\/li>\n  <li>Publicidade.<\/li>\n  <li>Seguran\u00e7a.<\/li>\n  <li>Analytics.<\/li>\n<\/ul>\n\n<p><strong>Cookies utilizados:<\/strong><\/p>\n<ul>\n  <li>Google Analytics \u2013 an\u00e1lise de uso.<\/li>\n  <li>Hotjar \u2013 comportamento do usu\u00e1rio.<\/li>\n  <li>HubSpot \u2013 marketing e chat.<\/li>\n<\/ul>\n\n<h2>6 &#8211; Reten\u00e7\u00e3o de dados<\/h2>\n<p>\nMantemos os dados apenas pelo tempo necess\u00e1rio para cumprir finalidades ou obriga\u00e7\u00f5es legais.\n<\/p>\n\n<h2>7 &#8211; Base legal<\/h2>\n<p>\nOs dados s\u00e3o tratados para funcionamento e melhoria dos servi\u00e7os, sempre respeitando seus direitos e privacidade.\n<\/p>\n\n<h2>8 &#8211; Seus direitos<\/h2>\n<p>\nVoc\u00ea pode acessar, corrigir, excluir, limitar ou portar seus dados, al\u00e9m de se opor ao uso e registrar reclama\u00e7\u00f5es.\n<\/p>\n\n<h2>9 &#8211; Contato<\/h2>\n<p>\nE-mail: legal@gatefy.com\n<\/p>\n\n<p>\nGatefy<br>\nRua Ant\u00f4nio Gruba, 168<br>\nCuritiba, PR, 80820-340, Brasil<br>\n+55 41 4042 8280\n<\/p>\n\n<p>\nPodemos atualizar esta pol\u00edtica a qualquer momento. O uso cont\u00ednuo do site implica aceita\u00e7\u00e3o das altera\u00e7\u00f5es.\n<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Pol\u00edticas Navegue Seja bem-vindo \u00e0 Gatefy. Esta Pol\u00edtica de Privacidade descreve como usamos e protegemos as informa\u00e7\u00f5es pessoais que s\u00e3o coletadas, principalmente, por meio do nosso website, gatefy.com. Este documento \u00e9 parte dos nossos Termos de Uso e Servi\u00e7o. Ao utilizar o website ou nos fornecer informa\u00e7\u00f5es pessoais, voc\u00ea concorda com estes termos e condi\u00e7\u00f5es. 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